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Profile: Capita

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  • Full name of company: The Capita Group
  • Sector: Business Services
  • Training provided: Apprenticeships, Train to Gain, Skills for Life
  • Number of employees: 35,000

Capita works with clients to deliver high quality, modern services to their customers and communities. The company’s areas of expertise include re-engineering and improving processes, harnessing the most appropriate technology and introducing news ways of working. Customers include TV licensing, council tax collection, car and home insurance and congestion charging.

Capita operates over 230 sites including business centres across the UK. A FTSE 100 company, with a turnover of £2,441million. Capita has held a contract with NES for over two years offering programmes in a range of call centre skills, including Business Administration and Customer Services. The company moved from Train to Gain programmes to apprenticeships after seeing a demonstrable benefit of staff gaining the underpinning knowledge covered by an apprenticeship’s technical certificate, relevant key skills and vocational competencies.

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  • Telephone: 024 7682 5815
  • Fax: 024 7682 3284
  • Email: .(JavaScript must be enabled to view this email address)

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